Your first 30 minutes
Take one real customer from first contact to money received. Everything easySales does hangs off this path — quote to cash explains why it runs in this order.
Before you start
Section titled “Before you start”You need your sign-in details from your administrator and a role that lets you add accounts, contacts, quotations and invoices. If a step below is not offered, ask your administrator for the permission and carry on.
Pick a small, real job. Lim & Co’s first pass through easySales was a curtain fitting for one customer, not a made-up test.
- Sign in. Your email or username and your password — Sign in.
- Look around. Find the sidebar, the breadcrumb and your own menu before you type anything — The workspace.
- Create the customer. A Business account for a company, a Personal account for an individual — Create an account.
- Add the person. A contact is the human being you actually write to at that company — Create a contact.
- Write the quotation. Pick the contact, add the lines, check the Grand total — Create a quotation.
- Send it. Preview the PDF, read it the way your customer will, and send that file to them — Quotation PDF.
- Raise the invoice. When the customer agrees, Raise invoice copies the quotation into a new draft invoice rather than making you retype it — Raise an invoice.
- Issue it. Check the draft and select Issue, so it takes its invoice number — Issue an invoice.
- Record the payment. Money in the bank is not money in easySales until you enter it against the invoice — Record a payment.
- Give the receipt. Each payment produces a receipt you can send back — Receipts.
What happens next
Section titled “What happens next”You now have one customer whose whole story is in one place: who they are, what you offered, what you charged and what they paid. The invoice’s own page carries the balance still owed.
Do it a second time, faster, before you set anything up. What you set up afterwards — products, document designs, colleagues — will be shaped by what you noticed on the way through.